Q: Can I use a screenshot or photo of a ticket? 📸

No 🚫 In a word 🤷♀️ Screenshots will scramble the QR code and make it unable to be scanned ❌ Anyone attempting this method will simply be denied entry ✋ Please only use the Ontapp Tickets App to share and sell tickets 🫵

Question 1

How does Ticket Selling work? 🤔

Accepted Answer

You can sell your tickets via the Ontapp Tickets app 📲 When you put your ticket up for sale, your Ad becomes visible in the secondary ticket market. This way other interested ticket buyers can buy their tickets in a safe way from you

👉 Here's how to do it;

Select the event 👀
Choose the ticket type you want to sell. The tickets are grouped by ticket type 🎟
If you have chosen the ticket type, you will see all the tickets you have of this type. Now click 'Sell' ✅
If it is your first sale you will be taken to Stripe onboarding, this information is required in order to pay you once you have made a sale. Please follow the prompts and fill in your details.
You can share your personal ticket on sale link with friends or online for a direct sale 👬👭

Canceling the sale If you change your mind you can cancel the sale. Note that this is not possible when the ticket is in someone else's basket 🗑

Tickets sold, money back Once the ticket is purchased by someone else, you should received moneys (minus any service charges) to your account within 10 business days.

| Ticket selling will not work after the event has started each CRISIS night, as the online shop will be closed. Once the event has started, the ticket can only be used by the ticket holder.

Question 2

Who can come to CRISIS?

Accepted Answer

CRISIS is primarily a night for students at The University of Nottingham, but we also welcome students from other Universities including Nottingham Trent & Loughborough Uni.

What about graduates?

Yes, if you have been unable to let go of University life that is nothing to be ashamed of, it happens to the best of us.

Mates from home?

Yes, that's fine too. We allow non-student guests in with students as a group so long as the ratio is at least 1:1 student to non-student. Note that if they get over-excited and behave like a dick and end up being thrown out, we reserve the right to remove you too as punishment for bringing them in the first place.

${color}[#f50f0f](Please let us know in advance) if you wish to bring friends from another uni, a non student or if you are a graduate. ✋ If we do not know this information prior it could prevent entry on the night.

Question 3

I've lost my shit, what do I do? 🤯

Accepted Answer

Sorry that you have lost something at CRISIS 🤯

To try and track down your stuff, please fill in the form on our Contact page.
The form goes straight to the member of staff at Rock City who has the box of lost property items 👌 If they have your stuff they will contact you. If you don't hear anything after 48 hours, unfortunately, this usually means your item has not been found 👎

Alternatively, you can try calling on 0115 950 6547 or stop by the club between 12pm to 5pm.

We are unable to return lost dignity and self respect ☝️

Question 4

I have lost my ID can I still come? 😥

Accepted Answer

As an over 18s event, I'm sure you can appreciate we need to ask for ID so people can prove they are of the correct age ✅

If you have lost your ID you may not be admitted to the venue 🚫 It is entirely at the discretion of the member of security you get on your way in. If they say no, there is nothing you can do ✋

Screenshots or photographs of ID's will not be permitted 🙅‍♀️ 🙅

Question 5

Can I use a screenshot or photo of a ticket? 📸

Accepted Answer

No 🚫

In a word 🤷‍♀️

Screenshots will scramble the QR code and make it unable to be scanned ❌ Anyone attempting this method will simply be denied entry ✋

Please only use the Ontapp Tickets App to share and sell tickets 🫵

Question 6

Do you have any fancy dress restrictions? 👗

Accepted Answer

Nearly anything goes 👀 But…

Please no hi-vis fancy dress 🦺 This interferes with our CCTV and it is easy to mistake you for our security and welfare teams who are also in hi-vis 🦺 Customers arriving with hi-vis on will be asked to remove it. Sorry! ✋🙅

Please nothing that might be used as a weapon. Inflatables are fine, cardboard all good, but wooden sword could hurt even if blunt 🚫

Finally, please consider carefully what might likely offend other customers before making a costume choice 🥰

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