How does Ticket Selling work? 🤔
You can sell your tickets via the Ontapp Tickets app (on your phone/tablet) 📲 When you put your ticket up for sale, your Ad becomes visible in the secondary ticket market. This way other interested ticket buyers can buy their tickets in a safe way from you 👉 Here's how to do it;
Select the event 👀
Choose the ticket type you want to sell. The tickets are grouped by ticket type 🎟
If you have chosen the ticket type, you will see all the tickets you have of this type. Now click 'Sell ticket' ✅
If you want to sell all your tickets, you have to sell them separately 🧍♀️ 🧍 🧍♀️
Share the link to your tickets with friends/family/online, so your tickets will sell faster! 👬👭
Status
You can see the status of your sale by clicking the white button underneath the green ticket image in your wallet. For example a white button with your ticket '1x Third Release'. The page that opens shows that your ticket is FOR SALE.
If your ticket is sold, you will get a notification per SMS and the status will be changed to resold. 📲
Canceling the sale
If you decide to use the ticket yourself in the end, you can cancel the sale here. Note that this is not possible when the ticket is in someone else's basket 🗑
Promoting your sale
Next to the status, you can also see a green 'share' button. By copying this link you can promote your ticket on social media or with friends. This way you can give the sale of your ticket an extra push 🏃♂️
We will also promote your ticket. If the ticket is sold out in the regular shop, it will be referred to the ticket market.
Tickets sold, money back
After the ticket is purchased by someone else, the original amount (excluding service costs) will be refunded to your bank account within 2 business days. For credit cards, it takes a bit longer (sometimes up to 1 month) before the money is refunded.
Ticket selling will not work after the event has started each CRISIS night, as the online shop will be closed. Once the event has started, the ticket can only be used by the ticket holder. Screenshots of the ticket will not work and you will be refused entry. 🚫
Select the event 👀
Choose the ticket type you want to sell. The tickets are grouped by ticket type 🎟
If you have chosen the ticket type, you will see all the tickets you have of this type. Now click 'Sell ticket' ✅
If you want to sell all your tickets, you have to sell them separately 🧍♀️ 🧍 🧍♀️
Share the link to your tickets with friends/family/online, so your tickets will sell faster! 👬👭
Status
You can see the status of your sale by clicking the white button underneath the green ticket image in your wallet. For example a white button with your ticket '1x Third Release'. The page that opens shows that your ticket is FOR SALE.
If your ticket is sold, you will get a notification per SMS and the status will be changed to resold. 📲
Canceling the sale
If you decide to use the ticket yourself in the end, you can cancel the sale here. Note that this is not possible when the ticket is in someone else's basket 🗑
Promoting your sale
Next to the status, you can also see a green 'share' button. By copying this link you can promote your ticket on social media or with friends. This way you can give the sale of your ticket an extra push 🏃♂️
We will also promote your ticket. If the ticket is sold out in the regular shop, it will be referred to the ticket market.
Tickets sold, money back
After the ticket is purchased by someone else, the original amount (excluding service costs) will be refunded to your bank account within 2 business days. For credit cards, it takes a bit longer (sometimes up to 1 month) before the money is refunded.
Ticket selling will not work after the event has started each CRISIS night, as the online shop will be closed. Once the event has started, the ticket can only be used by the ticket holder. Screenshots of the ticket will not work and you will be refused entry. 🚫
Updated on: 03/07/2023
Thank you!