Articles on: Tickets

How does Ticket Selling work? 🤔

You can sell your tickets via the Ontapp Tickets app 📲 When you put your ticket up for sale, your Ad becomes visible in the secondary ticket market. This way other interested ticket buyers can buy their tickets in a safe way from you

👉 Here's how to do it;

Select the event 👀

Choose the ticket type you want to sell. The tickets are grouped by ticket type 🎟

If you have chosen the ticket type, you will see all the tickets you have of this type. Now click 'Sell' ✅

If it is your first sale you will be taken to Stripe onboarding, this information is required in order to pay you once you have made a sale. Please follow the prompts and fill in your details.

You can share your personal ticket on sale link with friends or online for a direct sale 👬👭

Canceling the sale

If you change your mind you can cancel the sale. Note that this is not possible when the ticket is in someone else's basket 🗑

Tickets sold, money back

Once the ticket is purchased by someone else, you should received moneys (minus any service charges) to your account within 10 business days.

Ticket selling will not work after the event has started each CRISIS night, as the online shop will be closed. Once the event has started, the ticket can only be used by the ticket holder.

Updated on: 05/02/2026

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